Privacy Policy

1. Introduction
Koru Films ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or engage with our services. By using our website, you agree to the practices described in this policy.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when reaching out to us.

• Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.

• Cookies: Small data files used to enhance your experience on our website. You can control cookies through your browser settings.
  
  3. How We Use Your Information
  We use the collected data to:
  

• Respond to inquiries and provide our video production services.

• Improve our website and services.

• Communicate with you about projects, news, or updates.

• Ensure compliance with legal obligations.
  
  4. Sharing Your Information
  We do not sell or rent your personal data. However, we may share your information with:
  

• Service providers who assist us in delivering our services (e.g., cloud storage, email services).

• Legal authorities if required to comply with laws or protect our rights.
  
  5. Data Security
  We take reasonable steps to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security.
  
  6. Your Rights
  You have the right to:
  

• Access the personal information we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications.

• Restrict or object to data processing under certain circumstances.
  
  7. GDPR Compliance
  If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). Under GDPR, you have additional rights, including:
  

• The right to data portability, allowing you to obtain and reuse your personal data for your own purposes across different services.

• The right to lodge a complaint with a data protection authority if you believe we have not complied with data protection laws.

• The right to be informed about how your data is collected and used.
  
  If you would like to exercise any of your GDPR rights, please contact us using the details below.
  
  8. Third-Party Links
  Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.
  
  9. Changes to This Policy
  We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
  
  10. Contact Us
  If you have any questions about this Privacy Policy or your personal data, please contact us at:
  
  Koru Films
  Email: amy@korufilms.co.uk